Privacy Policy — Casa Websales V.O.F.

Effective date: 12/06/2026

Website: mycoffeecasa.com
Company name: Casa Websales V.O.F.
Email: customerservice@mycoffeecasa.com
Phone: +31 0850410623

1. Introduction

At Casa Websales V.O.F., we are committed to handling personal information responsibly and transparently.
We process personal data to provide our services, improve our website, fulfil orders, and support our customers.
All processing is carried out in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Our main objectives include:

  • Enhancing the user experience
  • Providing timely support
  • Improving our products and services
  • Conducting business operations such as billing and account management

2. Controller and contact details

We do not have a formally appointed Data Protection Officer (DPO), but we take privacy very seriously.
If you have any questions or requests regarding your personal data, you can contact us at:

Email: customerservice@mycoffeecasa.com
Phone: +31 0850410623

3. Scope of this privacy policy

This privacy policy applies to:

  • Visitors to our website
  • Registered users
  • Customers of mycoffeecasa.com

Regardless of how you interact with us, we ensure that your personal data is processed with high standards of privacy and security.

4. Personal data we process

Depending on how you use our website and services, we may process the following categories of personal data:

4.1 Identification and contact details

  • First and last name
  • Address and city
  • Email address
  • Phone number

4.2 Technical information

  • IP address
  • Browser information and language
  • Operating system and version
  • Browser fingerprint
  • Device ID

4.3 Location data

  • Real-time location (e.g., GPS), where consent is given
  • Approximate location based on IP address

4.4 Website usage data

  • Pages visited
  • Click behaviour
  • Time spent on pages
  • Error messages
  • Browsing history related to our website

4.5 Transaction data

  • Payment method
  • Payment history
  • Purchase history

5. Purposes of processing

We process personal data for the following purposes:

  • To process and deliver orders and payments
  • To provide customer service and respond to enquiries
  • To improve the functionality and performance of our website
  • To conduct marketing activities and show relevant offers
  • To analyse website usage and optimise our services
  • To ensure security and prevent fraud

6. Data storage and protection

6.1 Storage locations

Personal data is stored on secure servers located in the Netherlands.
Where international data transfers are required, we ensure that such transfers comply with applicable laws and maintain equivalent data protection standards.

6.2 Security measures

We implement appropriate technical and organisational measures, including:

  • Strict access control, limited to authorised personnel with a legitimate business need
  • Regular review of access rights
  • Use of reputable hosting partners with strong security standards

7. Data sharing and disclosure

We are committed to safeguarding your personal information and ensuring it is treated with the utmost respect.
We only share personal data where necessary and under appropriate safeguards.

7.1 Third-party service providers

We may share your information with trusted third-party service providers who perform services on our behalf.
These parties may have access to personal data on a need-to-know basis and are contractually obliged to:

  • Keep your information confidential
  • Use your personal data only to provide services to Casa Websales V.O.F.
  • Maintain adequate security measures

7.2 Google services

Google Ads

  • Provider: Google Ireland Limited
  • Purposes: Customising and adapting user experience; analytics and performance tracking; marketing and advertising
  • Data types: Email address and/or phone number; device ID; IP address; browser fingerprint; real-time and IP-based location; interaction logs; payment method and history
  • Privacy policy: Google Privacy & Terms

Google Analytics

  • Provider: Google Ireland Limited
  • Purposes: Marketing and advertising; analytics and performance tracking
  • Data types: First and last name; date of birth; national identification numbers (e.g., social security number), where applicable; usage data
  • Privacy policy: Google Privacy & Terms

7.3 Data Processing Agreements (DPAs)

When we share your data with third-party service providers, we do so under Data Processing Agreements that ensure your information is managed in accordance with GDPR and other relevant data protection laws.
These agreements require third parties to implement adequate technical and organisational measures to protect your data.

7.4 Transparency and control

We believe in transparency and providing you with control over your personal information.
You will be informed about significant changes to our sharing practices and, where applicable, you will have the option to consent to such changes.

8. Your rights

Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): To request access to the personal information we hold about you and information about how we process it.
  • Right to rectification (Art. 16 GDPR): To request correction or completion of inaccurate or incomplete personal data.
  • Right to erasure (‘right to be forgotten’) (Art. 17 GDPR): To request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, among other circumstances.
  • Right to restriction of processing (Art. 18 GDPR): To request that we restrict the processing of your personal data under certain conditions.
  • Right to data portability (Art. 20 GDPR): To receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
  • Right to object (Art. 21 GDPR): To object to the processing of your personal data, including processing for direct marketing.
  • Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

8.1 Exercising your rights

To exercise any of these rights, please contact us at
customerservice@mycoffeecasa.com or call +31 0850410623.
We will respond in accordance with applicable data protection laws and within the legally required timeframes.
We may need to verify your identity to ensure the security of your personal information.

9. Cookies and tracking technologies

We use cookies and other tracking technologies on mycoffeecasa.com to ensure the proper functioning of our website,
enhance your user experience, and gain insights that help us improve our services.

9.1 Understanding cookies and tracking technologies

Cookies are small data files placed on your device that allow us to remember your preferences and collect information about your use of the website.
Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

9.2 How we use these technologies

  • Essential cookies: Necessary for the website’s functionality, such as authentication and security. These do not require consent.
  • Performance and analytics cookies: Collect information about how visitors use our website, which pages are visited most frequently, and whether error messages are received. These help us improve our website.
  • Functional cookies: Enable enhanced functionality and personalisation, such as remembering your preferences.
  • Advertising and targeting cookies: Used to deliver advertisements more relevant to your interests, limit the number of times you see an advertisement, and measure the effectiveness of advertising campaigns.

9.3 Your choices and consent

On your first visit, our website will present a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies (only essential cookies will be used)
  • Customise your preferences by choosing which categories of cookies you wish to allow

9.4 Changes to our cookie use

We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements.
We will notify you of any significant changes and seek your consent where necessary.
For more detailed information about the cookies we use, their purposes, and how you can manage your preferences,
please refer to our Cookie Policy.

If you have any questions or concerns about our use of cookies and tracking technologies, please contact us at
customerservice@mycoffeecasa.com or +31 0850410623.

10. Changes to this privacy policy

We may update this privacy policy from time to time.
The most recent version will always be available on our website and will indicate the effective date.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact:

Casa Websales V.O.F.
Email: customerservice@mycoffeecasa.com
Phone: +31 0850410623