As soon as we have prepared your order for dispatch, you will receive an e-mail with the “Track & Trace information”. Follow the instructions in the email.

MyCoffeeCasa’s standard shipping service is DPD.
Fast dispatch, same day or next day dispatch, from own stock.

Estimated delivery times:

The estimated delivery time by DPD from the Netherlands to any European country is 2-4 working days.

Order split in multiple packages:

The maximum weight of a home delivery package is 22 kg. 
For a Pickup Point, the maximum weight per package is 18 kg.
You are welcome to order more than this weight, but we will split it into several packages.
You will also get several Track & Trace links.

For some products (such as cups), the quantity determines whether it is sent in multiple packages.

Maximum Order Weight:
The maximum order weight is 108kg

Shipping Costs:
Depending on the chosen country.
This will be displayed after choosing your country at checkout

The minimum order value is 35€

Confirmation of your order:

After placing an order through the Website, you will receive an “Order Confirmation” email, which means that we have received your order.

Order sent:
After your order has been dispatched by us, you will receive an e-mail “Order dispatched”
“You can check the status of your order by logging into your account.”